Complete T Level Unit 2.7 lesson on team working, team roles, team dynamics, conflict and communication methods.

This professionally designed PowerPoint supports delivery of City & Guilds T Level Management and Administration – Unit 2: People, 2.7. It focuses on team working and the different methods of working effectively as part of a team within business and organisational settings.

Learners explore:

• Different types of teams and why organisations use them
• Temporary/project, functional, cross-functional, remote, operational and self-managed teams
• The features of effective teamwork
• Belbin’s Team Role Model and how different roles support team success
• Team dynamics and the impact they have on performance
• Tuckman’s stages of team development
• Sources and impact of conflict within teams
• Conflict resolution methods including mediation, communication, role clarity and negotiation
• How managers support, monitor and hold team members to account
• Coaching, mentoring, peer support, on-the-job training and job shadowing
• Communication methods used to manage team plans, progress and performance

The resource includes clear teaching content, discussion prompts, realistic workplace examples and interactive activities to help learners apply teamwork theory to practical business situations.

Activities include a paper chain teamwork challenge, teamwork reflection task, good team/poor team starter, team type matching scenarios, Belbin team role reflection, team dynamics discussion, conflict analysis, management decision scenarios and a quick learning quiz.

Wider T Level skills are embedded throughout:

English: key terminology, discussion, explanation, reflection, justification and communication skills.

Maths: measuring performance, comparing outcomes, monitoring KPIs, targets and productivity.

IT and digital skills: digital communication methods, online collaboration tools, project plans, dashboards, Teams, Zoom and shared progress updates.

This resource is ideal for T Level Management and Administration lecturers who want a professional, classroom-ready and specification-linked lesson that supports engagement, applied understanding, workplace awareness and confident discussion around effective team working.