Teacher to parent phone call and message scripts in different scenarios. This builds great relationships with the students and parents, as well as gaining support from home for the students.

• Suggested script
• parent doesn’t agree with you
• parent talks about irrelevant issues
• parent moans about the school
• parent becomes aggressive
• termination of a call
• no answer message starters
• parent doesn’t answer - negative message
• positive message
• time limit call