6 essential business email types for adult ESL learners. Annotated models, key phrases, practice and role-plays. B1–C1. Print and online ready. No prep needed.

Teach your adult ESL students to write clear, professional emails in English. This complete 16-page pack covers the 6 essential workplace email types, with fully annotated model emails, 72 key phrases, common mistakes, practice exercises, role-play cards and a full answer key. No prep required. B1–C1 level.

WHAT’S INCLUDED

6 annotated model emails: making a request, apologising for a delay, arranging a meeting, complaining professionally, following up, and declining politely
72 essential phrases, two for every function, in a clear reference bank
Common mistakes table: 9 real learner errors with corrections
3 practice exercises: matching, register rewriting, and a writing task with a checklist
6 paired role-play cards, ideal for 1-to-1 online lessons
Full answer key, including a model email for the writing task, plus teacher notes

PERFECT FOR

Adult ESL/EFL learners at B1–C1, Business English tutors, language schools and corporate trainers. Print or screen share.

Part of the Professional Communication Series. If this pack helps your students, a quick rating really helps other teachers find it. Thank you!

ABOUT THE BUSINESS ENGLISH LAB

The Business English Lab creates high-quality, professionally designed resources for adult EFL/ESL and Business English teachers. All resources are developed by a qualified TEFL Level 5 teacher with specialist qualifications in Business English and Teaching Online.
Follow the shop to be notified when new resources are added to the series — including the Meetings Language Toolkit, Job Interview English Pack, and Presentation Skills resource coming soon.

Keywords: business english, email writing, professional english, workplace english, EFL adults, ESL adults, TEFL resources, corporate english, B1 B2 C1, writing skills, professional communication, adult learners, online TEFL