This engaging and exam-focused revision lesson supports students in applying knowledge of customer needs to hospitality and catering scenarios using the structure:
Need → Feature → Why

Designed for WJEC Hospitality & Catering Unit 1, this lesson combines retrieval practice, scenario application, mini whiteboard tasks and exam-style questioning to help students build confidence with extended responses.

What’s included:
Full lesson PowerPoint (ready to teach)
Carousel activity with customer types
“Who Am I?” retrieval starter
Structured exam-answer support
Mini whiteboard challenge tasks
Differentiated success criteria (Support / Secure / Higher)
Printable knowledge organiser/EAL support sheet
4-mark exam practice question

Skills developed:
Applying knowledge to scenarios
Structuring developed exam answers
Linking customer needs to features and impact
Improving written explanations

Perfect for:
WJEC Hospitality & Catering
KS4 Food Technology
Revision lessons
Exam intervention sessions

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