Eight printable prompt cards giving staff practical, ready-to-use language for the behaviour and pastoral situations that come up most often. Cut out, laminate and keep in your register folder, desk drawer or lanyard wallet.
What’s included:

The Stepped Consequence Conversation — warning a student they’ve reached the next step
The Restorative Check-In — the repair conversation after a sanction
The Parent Phone Call Opener — setting the right tone from the first sentence
The Low-Level Disruption Response — private, calm and tactical
The Corridor / Transition Intervention — brief, clear, non-confrontational
The Wellbeing Check-In — when a student seems unlike themselves
The Discriminatory Language Response — naming it every time, no exceptions
The Managed Move / Serious Incident Debrief — a structured return conversation

Each card includes a situation description, five scripted lines and a practical tip. The scripts are starting points — adapt the language to suit your style. Words in [square brackets] are instructions, not words to say aloud.
Designed by a former Assistant Headteacher with 17 years of secondary experience and responsibility for behaviour and attitudes.
Pairs with the Behaviour & Attitudes INSET Bundle and Policy Audit Toolkit in my TES shop.
Requires: Microsoft Word.